Frequently Asked Questions

What do you mean by invitation slideshow?

The slideshow is compiled using your chosen photographs and we add motion effects to each them, zooming in and out or rotating to create a moving presentation. Fading in and out between images (Transitions) are also used to produce a smooth movement between your photos and our design images.

Why can I not view the sample slideshow?

Due to the size and nature of the software used a download plug-in (2MB) and broadband connection is required to do this. You can click on the link directing you to view the show using windows media.

What if I need less than 50 DVD invitations?

We do make smaller orders but charge a small supplement. Please refer to smaller orders page to work out your order costs.

Can I choose my own music?

Yes you can, we have a large range of royalty free music that you can use, alternatively you can provide us with your selected music. The production we do is for your own personal use and is not a commercial production to be profited from. It is your responsibility to ensure that you own the music and have the right to use it in your production.

What services are included with my order?

Depending upon the package which you have chosen, there are a variety of services which can be included. All packages include the following as a minimum;

• Full production of a motion based slideshow using 15 selected images with music, combined with your selected design. Prior to final production you have one opportunity to proof your invitation.
• Production of discs to DVD format and quality.
• Printing of discs with selected design and artwork including text.
• Mailing envelope.

Additional products are also available, please see our printed invitation page for more details.

What if my guests don’t have access to a DVD player or PC?

We can provide co-ordinating printed invitations for those guests on request. 

What do I need to provide for production of the DVD?

Your selected photographs along with the required text, package, design choice and music. Detailed information on this can be found on Guidelines for pictures and text.

We don’t really have a good selection of digital pictures to use, however we wish to use this service- What can we do?

If your wedding is a while away, take some digital pictures of you both between now and then. We can also use scanned pictures saved in jpeg format. 

What sort of pictures should I supply you with?

Please refer to Guidelines for pictures and text

What sort of video footage can I supply for inclusion in my DVD?

Your digital video footage should be supplied in either mpeg format or on a mini DV tape. For ideas on what video footage to include, please refer to our Guidelines for pictures and text  

How long before my wedding should I order my DVD Invitations?

We advise that you place your order 16 weeks prior to your wedding. Larger orders may require more time to produce. Please contact us if your wedding is less than 16 weeks away as we may be able to help you.

Am I able to preview the product before it is produced to DVD?

When your invitation has been compiled we will forward an e-mail link for you to preview. Prior to final production you have one opportunity to proof your invitation.

Please note: Due to the size and nature of the software used a download plug-in (2MB) and broadband connection is required to do this.

Is postage and packing included?

Due to the unknown quantities included in individual orders, postage and packing is not included. We will inform you on the cost before your order is confirmed. Your order will be sent first class recorded for UK and most overseas deliveries. All goods will be signed for upon receipt of your goods.

How and when do I pay for my order?

All orders require a 40% deposit  to begin production. The remainder of the balance is due along with a signed off proof prior to replication of the DVD’s. Invoices for both are e-mailed and are paid for through paypal. You do not need a paypal account as you have the option of using credit/debit card.